Sign in on this page to follow the progress of your request (payment, delivery suspension, etc.). You should have received a confirmation e-mail at the e-mail address you gave when submitting the request. This e-mail contains an Operation ID (or Invoice ID).

Please enter that e-mail address into the "Username" field and the Operation ID (or Invoice ID) into the "Operation ID" field; then click the "Check" button.

The system will show you the details of your operation and the details of the all actions taken.